Tell us what the solution needs to do.

This guided quote request captures the likely scope so we can prepare for a useful conversation. It is not an instant or final quote. We confirm the planning scope, schedule and fee in writing before work starts; once the minimum three-day planning session is complete, we finalise the full written build quote.

Discovery + build from £1,750 overall*Staff training included in the agreed buildHow the planning session works

*Starting total for discovery plus a small internal tool build for one tightly scoped workflow. We confirm the final project price after planning and before the build.

Project scope · guided requestScope profile: not assessed · no instant price

Not sure how to answer something? Fill in what you can and skip the rest — only a few boxes are required. Or call 01205 627240 and we’ll go through it with you.

1. Which teams are involved?

Choose any teams that take part. Departments help us see who is involved, but they are not priced as separate products. We scope and quote the connected work from start to finish.

Helpdesk / serviceRequests, triage, dispatch, resolutionHR / peopleOnboarding, offboarding, staff recordsManagementApprovals, reporting, oversightSalesLeads, quotes, follow-up, handoffOperationsOrders, scheduling, deliveryFinance / administrationInvoices, records, repeat admin

Other team or department

2. What workflows are involved?

Number of distinct workflowsHow many people may use the solution?Describe what starts the process and what “done” looks likeWhere do delays, repeated work, errors or staff frustrations appear?

3. Systems, data and access

Current software, systems or spreadsheets involvedConnections to other systemsWho needs access?Data to bring acrossReporting or management dashboardExternal user access may be neededFor example, customers or suppliers logging in. This can change security and build scope.

4. Build, training and support options

Management trainingScoped and itemised in the quoteStaff trainingIncluded in the agreed build scopeTechnician handover / enablementDocumentation and training to support future customer ownership; separately scopedOngoing Solution CareOptional, from £195/month for one built solution; scope agreed in writing

Preferred timingBudget expectation (optional)

5. Who should we contact?

Your name *Work email *Business name *Phone (optional)It’s okay for EB IT Support to contact me about this project enquiry.

Please do not include passwords, sensitive personal data or confidential customer records. This form requests an initial discussion only. A final build quote follows the planning session.

Before you send it

Quote builder FAQs

Does this form give me a final price?

No. It prepares an initial scope discussion. We finalise the solution build quote after the minimum three-day planning session.

How is a solution scoped?

We scope end-to-end workflows, users and roles, systems and integrations, data needs, reporting, security and handover, rather than charging only by department name.

What is the starting price?

Discovery and build for a small internal tool addressing one agreed workflow start from £1,750 overall. The final total depends on what we confirm during planning.

Is staff training included?

Staff training is included in the agreed build scope. Management training and technician handover are separately scoped and itemised.

What happens next? We review the scope request and contact you to discuss fit. Discovery and build for a small, tightly scoped one-workflow tool start from £1,750 overall. Before planning begins, we confirm the schedule, scope and fee in writing. Once the minimum three-day planning session is complete, we finalise the total project quote, including the build, with an itemised price. If the verified scope means the total changes, you see and approve the revised price before the build begins.